general:uptime_and_maintenance_schedules
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| general:uptime_and_maintenance_schedules [2023/11/29 14:29] – su | general:uptime_and_maintenance_schedules [2024/05/10 07:34] – [Maintenance Calendar] su | ||
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| The Industrial App Store is a distributed architecture consisting of Apps, APIs, Data Connections and Data Sources. | The Industrial App Store is a distributed architecture consisting of Apps, APIs, Data Connections and Data Sources. | ||
| Although we aim to limit disruption to App Store services, occasional maintenance is required. | Although we aim to limit disruption to App Store services, occasional maintenance is required. | ||
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| + | Our general policy is to roll out updates on the final Friday of the month, though exceptions may be made for high priority items. | ||
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| + | Subscribe to notifications for updates and/or refer to calendar below. | ||
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| Below is our policy for managing uptime. | Below is our policy for managing uptime. | ||
| - | * **Production** \\ Intelligent Plant ((The Industrial App Store serves apps from multiple vendors. For non-Intelligent Plant apps, please refer to directly to the vendor for details of their update schedules.)) generally schedule updates and maintenance for **Fridays 10:00-14:00 British Local Time**. \\ Exceptions may be made for high priority fixes. \\ Refer to Maintenance Calendar for upcoming events. | + | * **Production** \\ Intelligent Plant ((The Industrial App Store serves apps from multiple vendors. For non-Intelligent Plant apps, please refer to directly to the vendor for details of their update schedules.)) generally schedule updates and maintenance for **Fridays 10:00-12:00 British Local Time**. \\ Exceptions may be made for high priority fixes. \\ Refer to Maintenance Calendar for upcoming events. |
| * **Pilot / Beta / Canary** \\ Pre-production apps and services may be updated at any time without notice. | * **Pilot / Beta / Canary** \\ Pre-production apps and services may be updated at any time without notice. | ||
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| - | ===== Maintenance Calendar ===== | + | ---- |
| - | + | ||
| - | ^ App ^ Impact Detail ^ Maintenance Window ^ Anticipated Downtime ^ | + | |
| - | |App Store Connect | Data Sources on App Store an App Store Connect will not be available whilst update is underway. \\ For more information, | + | |
| - | |Alarm Analysis|Users may experience a brief outage during the deployment window. \\ For more information, | + | |
| - | |Facit|Users may experience a brief outage during the deployment window. \\ For more information, | + | |
| + | ===== Maintenance Calendar ===== | ||
| + | **Fri 31 May 2024, 10:00 - 12:00 GMT** | ||
| + | Updates scheduled for: | ||
| + | * [[general: | ||
| + | * [[general: | ||
| + | * Industrial App Store Data API | ||
| + | * [[general: | ||
| + | * [[general: | ||
| + | Apps may be unavailable for up to 15 mins during maintenance window. | ||
| + | * Data sources available on the ASC service will not be available during update. NB. This may occur outside the maintenance window depending on how the ASC has been configured. | ||
| + | ---- | ||
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| * [[https:// | * [[https:// | ||
| * [[https:// | * [[https:// | ||
| - | * [[https:// | + | * [[https:// |
| - | * [[https:// | + | * [[https:// |
| * [[https:// | * [[https:// | ||
| * [[https:// | * [[https:// | ||
general/uptime_and_maintenance_schedules.txt · Last modified: 2024/06/25 12:27 by su