Preparing for a Server Upgrade
A server upgrade may include:
Roll out of security patches
Upgrading to a new operating system
Modification of a physical server (e.g. installation of additional RAM or storage)
Modification of a virtual server (e.g. allocating more RAM to a VM image)
Any change to the host environment may have an unexpected impact on the software running in that environment, including Intelligent Plant software.
What Intelligent Plant Software is Hosted On-premises?
The majority of Intelligent Plant software is accessed via the Industrial App Store cloud service and is therefore not in scope. However, an organization may have some on-premises Intelligent Plant software installed, for example:
App Store Connect - A data connectivity service that links organization data sources to apps on the Industrial App Store cloud service.
Data Core Node - A data connectivity service that can be used to route and/or store data on isolated networks.
On-premises editions of apps - A number of Intelligent Plant apps are available for stand-alone/offline installation.
Preparing for a Server Upgrade
1. Is Intelligent Plant software compliant with the target OS?
Most Intelligent Plant software is designed to run on modern versions of Windows Server x64. Please contact the Intelligent Plant team to confirm if your target
OS is compatible with the specific apps and services that you use.
Depending on the existing version of Intelligent Plant software you have installed, you may need to install a newer version to ensure compatibility with your target
OS.
OS upgrades may include elements bespoke to your organization's IT department. In such cases, we can't guarantee compatibility without conducting Factory Acceptance Tests in conjunction with your IT team.
2. Is relicensing of Intelligent Plant software required?
3. How might Security Updates impact software function?
Intelligent Plant software may be indirectly impacted by security changes. For example, firewall rules, security protocols, file-access permissions, IIS behaviour, machine registered service accounts, etc, could be modified by a security update and have an knock-on effect on software function. In these cases, it may be possible to restore functionality by correcting system configuration.
4. Is a roll-back strategy required?
5. Do I need to test?