App Store Connect is quick to install, but at some point you may wish to consider a back up policy. Particularly if you've configured multiple data sources and/or are using the built-in Edge Historian to store application data (e.g. Alarm Analysis or Controller Consultant reports).

Depending on your circumstances, the following options are available:

If App Store Connect is installed on a Virtual Machine, snapshot is a reliable way to back-up an entire server. Refer to VM documentation for information on how to create, schedule and restore snapshots.

If server snapshot is not an option, configuration and data files can be manually backed up and moved to an archive location. Note however extra steps are required to prepare data-files prior to file-copy.

1. Take a Big Data Snapshot

Execute the BackupUtility batch file “Snapshot.bat” to run.

• BackupUtility: c:\Program Files\Intelligent Plant\Big Data\BackupUtility\Snapshot.bat

This creates a database restore point protecting against data corruption or accidental loss.

The console window automatically closes after 10 seconds.

If BackupUtility is not present, upgrade to the latest App Store Connection

• Download App Store Connect: [https://appstore.intelligentplant.com/Home/DataSources]

2. Archive configuration and data snapshot files

To protect against hardware failure, the contents of the following folders should be copied to an alternative location.

• Data BackUp Folder: C:\Program Files\Intelligent Plant\Big Data\es\backup
• App Store Connect Configuration: C:\ProgramData\Intelligent Plant

1. To recover App Store Connect configuration *

1.1 Stop Intelligent Plant Data Core windows service

1.2 Revert configuration files from archive

1.3 Re-start Intelligent Plant Data Core windows service

2. Revert Big Data to a snapshot *

For advanced Snapshot management (create/delete/list/restore) open the BackupUtility manager: double click “BackupUtility.exe”.

List returns all available snapshots. Note the snapshot id is actually a time-stamp (format: YYYYMMddHHmmss).

Enter: Restore SnapshotID (e.g. Restore 20170131093011)

If App Store Connect is processing Alarms & Events, please contact Intelligent Plant for further advice on how to reliably back-up App Store Connect with minimal interruption.