general:uptime_and_maintenance_schedules
Table of Contents
Uptime and Maintenance Schedules
The Industrial App Store is a distributed architecture consisting of Apps, APIs, Data Connections and Data Sources. Although we aim to limit disruption to App Store services, occasional maintenance is required.
Notifications
Maintenance Policy
Below is our policy for managing uptime.
- Production
Intelligent Plant 1) generally schedule updates and maintenance for Fridays 10:00-14:00 British Local Time.
Exceptions may be made for high priority fixes.
Refer to Maintenance Calendar for upcoming events.
- Pilot / Beta / Canary
Pre-production apps and services may be updated at any time without notice.
- App Store Connects
App Store Connect updates are distributed via NuGet package feeds. Although we prepare package feed updates for last Friday of every month, you can control if and when to collect them. For more detail, refer to App Store Connect Updates.
Maintenance Calendar
| App | Impact Detail | Maintenance Window | Anticipated Downtime |
|---|---|---|---|
| Industrial App Store Portal | The portal will not be available during the update. This means users will not be able to select apps from the portal home-page. However, if they are logged in to an app already, service will not be interrupted. Release Notes | Fri 28th Apr 2023 10:00 - 14:00 BST | 15 mins |
| App Store Connect | Data sources from the App Store Connect will not be available during the update. Release Notes | New package available on: Fri 28th Apr 2023 08:00 BST The precise time that the update is deployed will depend on the schedule configured on the App Store Connect. Contact your organization support team for more information. | 15 mins |
| Sequence of Events Explorer | SoE Explorer will not be available during the update. Release Notes | Fri 14th Apr 2023 10:00 - 14:00 BST | 15 mins |
Release Notes
Release notes for the Industrial App Store and various Intelligent Plant apps can be viewed using the links below:
Uptime
To view the availability of our apps over the last 90 days, visit our status page.
1)
The Industrial App Store serves apps from multiple vendors. For non-Intelligent Plant apps, please refer to directly to the vendor for details of their update schedules.
general/uptime_and_maintenance_schedules.txt · Last modified: 2023/04/28 10:38 by su