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Uptime and Maintenance Schedules

The Industrial App Store is a distributed architecture consisting of Apps, APIs, Data Connections and Data Sources. Although we aim to limit disruption to App Store services, occasional maintenance is required.


Maintenance Policy

Below is our policy for managing uptime.

  • Production
    Intelligent Plant 1) generally schedule updates and maintenance for Fridays 10:00-14:00 British Local Time.
    Exceptions may be made for high priority fixes.
    Refer to Maintenance Calendar for upcoming events.
  • Pilot / Beta / Canary
    Pre-production apps and services may be updated at any time without notice.
  • App Store Connects
    App Store Connect updates are distributed via NuGet package feeds. Although we prepare package feed updates for last Friday of every month, you can control if and when to collect them. For more detail, refer to App Store Connect Updates.

Maintenance Calendar

App Impact Detail Maintenance Window Anticipated Downtime
Industrial App Store PortalThe portal will not be available during the update. This means users will not be able to select apps from the portal home-page. However, if they are logged in to an app already, service will not be interrupted.
Release Notes
Fri 28th Apr 2023 10:00 - 14:00 BST15 mins
App Store ConnectData sources from the App Store Connect will not be available during the update.
Release Notes
New package available on:
Fri 28th Apr 2023 08:00 BST
The precise time that the update is deployed will depend on the schedule configured on the App Store Connect. Contact your organization support team for more information.
15 mins
Sequence of Events ExplorerSoE Explorer will not be available during the update.
Release Notes
Fri 14th Apr 2023 10:00 - 14:00 BST15 mins

Release Notes


To view the availability of our apps over the last 90 days, visit our status page.

The Industrial App Store serves apps from multiple vendors. For non-Intelligent Plant apps, please refer to directly to the vendor for details of their update schedules.
general/uptime_and_maintenance_schedules.txt · Last modified: 2023/04/28 10:38 by su