general:uptime_and_maintenance_schedules
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general:uptime_and_maintenance_schedules [2022/09/16 11:04] – su | general:uptime_and_maintenance_schedules [2024/04/08 09:30] – su | ||
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The Industrial App Store is a distributed architecture consisting of Apps, APIs, Data Connections and Data Sources. | The Industrial App Store is a distributed architecture consisting of Apps, APIs, Data Connections and Data Sources. | ||
Although we aim to limit disruption to App Store services, occasional maintenance is required. | Although we aim to limit disruption to App Store services, occasional maintenance is required. | ||
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+ | Our general policy is to roll out updates on the final Friday of the month, though exceptions may be made for high priority items. | ||
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+ | Subscribe to notifications for updates and/or refer to calendar below. | ||
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Below is our policy for managing uptime. | Below is our policy for managing uptime. | ||
- | * **Production** \\ Intelligent Plant ((The Industrial App Store serves apps from multiple vendors. For non-Intelligent Plant apps, please refer to directly to the vendor for details of their update schedules.)) generally schedule updates and maintenance for **Fridays 10:00-14:00 British Local Time**. \\ Exceptions may be made for high priority fixes. \\ Refer to Maintenance Calendar for upcoming events. | + | * **Production** \\ Intelligent Plant ((The Industrial App Store serves apps from multiple vendors. For non-Intelligent Plant apps, please refer to directly to the vendor for details of their update schedules.)) generally schedule updates and maintenance for **Fridays 10:00-12:00 British Local Time**. \\ Exceptions may be made for high priority fixes. \\ Refer to Maintenance Calendar for upcoming events. |
* **Pilot / Beta / Canary** \\ Pre-production apps and services may be updated at any time without notice. | * **Pilot / Beta / Canary** \\ Pre-production apps and services may be updated at any time without notice. | ||
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* **App Store Connects** \\ App Store Connect updates are distributed via NuGet package feeds. Although we prepare package feed updates for last Friday of every month, you can control //if// and //when// to collect them. For more detail, refer to [[data_core: | * **App Store Connects** \\ App Store Connect updates are distributed via NuGet package feeds. Although we prepare package feed updates for last Friday of every month, you can control //if// and //when// to collect them. For more detail, refer to [[data_core: | ||
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===== Maintenance Calendar ===== | ===== Maintenance Calendar ===== | ||
- | ^ App ^ Impact Detail ^ Maintenance Window ^ Anticipated Downtime ^ | + | **Fri 3 May 2024, 10:00 - 12:00 GMT** |
- | |Gestalt PnID|Gestalt PnID will not be available during the update.\\ // | + | |
- | |Gestalt Trend|Gestalt Trend will not be available during the update.\\ // | + | |
- | |Industrial App Store Portal| The Industrial App Store Portal will not be available during the update.\\ // | + | |
- | |Data APIs|Industrial App Store data APIs will not be available during the update| Fri 23 Sep 2022 10:00 - 14:00 UTC|15 mins| | + | |
- | |App Store Connect| Your App Store Connect will not be available during the update. You can configure the update schedule for your App Store Connect by following the instructions available [[data_core: | + | |
- | |General Maintenance|Back-end services will be updated. The Industrial App Store, data APIs, and some Intelligent Plant-hosted apps will be unavailable during the update.| Fri 23 Sep 2022 10:00 - 14:00 UTC|15 mins| | + | |
+ | Updates scheduled for: | ||
+ | * [[general: | ||
+ | * [[general: | ||
+ | * Industrial App Store Data API | ||
+ | * [[general: | ||
+ | * [[general: | ||
+ | * [[general: | ||
+ | Apps may be unavailable for up to 15 mins during maintenance window. | ||
+ | * Data sources available on the ASC service will not be available during update. NB. This may occur outside the maintenance window depending on how the ASC has been configured. | ||
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* [[https:// | * [[https:// | ||
* [[https:// | * [[https:// | ||
+ | * [[https:// | ||
* [[https:// | * [[https:// | ||
* [[https:// | * [[https:// | ||
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* [[https:// | * [[https:// | ||
* [[https:// | * [[https:// | ||
- | * [[https:// | + | * [[https:// |
+ | * [[https:// | ||
* [[https:// | * [[https:// | ||
+ | * [[https:// | ||
+ | * [[https:// | ||
+ | ===== Uptime ===== | ||
- | + | To view the availability of our apps over the last 90 days, [[https:// | |
general/uptime_and_maintenance_schedules.txt · Last modified: 2024/05/03 10:40 by su