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general:uptime_and_maintenance_schedules

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Uptime and Maintenance Schedules

The Industrial App Store is a distributed architecture consisting of Apps, APIs, Data Connections and Data Sources. Although we aim to limit disruption to App Store services, occasional maintenance is required.

Notifications

Maintenance Policy

Below is our policy for managing uptime.

  • Production
    Intelligent Plant 1) generally schedule updates and maintenance for Fridays 10:00-14:00 British Local Time.
    Exceptions may be made for high priority fixes.
    Refer to Maintenance Calendar for upcoming events.
  • Pilot / Beta / Canary
    Pre-production apps and services may be updated at any time without notice.
  • App Store Connects
    App Store Connect updates are distributed via NuGet package feeds. Although we prepare package feed updates for last Friday of every month, you can control if and when to collect them. For more detail, refer to App Store Connect Updates.

Maintenance Calendar

App Impact Detail Maintenance Window Anticipated Downtime
Industrial App Store Portal See here for release notes. You will be unable to sign into any Industrial App Store apps while the update is being applied. Fri 28 Jan 2022 10:00 - 14:00 UTC 5 min
Industrial App Store Data APIs Data APIs will be unavailable while some general maintenance tasks are performed. Apps will be unable to make calls to App Store Connect data sources during this time. Fri 28 Jan 2022 10:00 - 14:00 UTC 10 min
App Store Connect See here for release notes. You can control when your App Store Connect will download and apply the update by following the instructions here. Your App Store Connect data sources will be unavailable while the update is being applied. Fri 28 Jan 2022 10:00 - 14:00 UTC 10 min
Alarm Analysis See here for release notes. The Alarm Analysis app will be unavailable while the update is being performed. Fri 28 Jan 2022 10:00 - 14:00 UTC 5 min
Sequence of Events Explorer See here for release notes. The Sequence of Events Explorer app will be unavailable while the update is being performed. Fri 28 Jan 2022 10:00 - 14:00 UTC 5 min
Other Apps General maintenance affecting multiple other apps will be performed. Brief interruptions in service may occur. Fri 28 Jan 2022 10:00 - 14:00 UTC 5 min

Release Notes

1)
The Industrial App Store serves apps from multiple vendors. For non-Intelligent Plant apps, please refer to directly to the vendor for details of their update schedules.
general/uptime_and_maintenance_schedules.1642766924.txt.gz · Last modified: 2022/01/21 12:08 by su