Error message:
We're unable to connect. Please delete your credentials and try again later.

Solution:
One thing to try would be to remove the permission of the connector and try to log in again.

To do that you go to File > Option and Settings > Data source settings.

You should then see the following:

Here you can then select the Industrial App Store and click “Clear Permissions”.

This should remove any existing credentials and allow you to log in again.

If any of the aforementioned issues persist, feel free to get in touch with us.